Queensland Rail has stated that it has achieved its best quarterly on-time running result in more than a decade, with 97.42 per cent of services arriving on time during April-to-June.
How accurate is this on the Cleveland line ?
Feel free to leave a comment, on your own experiences…
I do wonder why these customer satisfaction figures are shown in the June 2013, “TransLink Customer Satisfaction Monthly Snapshot” report
Reliability & Frequency
Ability to meet departure times, frequency of services and reliability of go card readers
- 64% Bus
- 74% Train
- 77% Ferry
- 69% All services
Satisfaction levels of:
75% and above are classed as “best practice”
60% and above is considered “satisfactory”
The Affordability section is interesting with a figure of just 46% for trains.